Frequently Asked Questions

Cart Crown is a powerful Shopify app for creating and managing discount campaigns without manual setup. You can create percentage or fixed-amount offers, target specific products or collections, schedule campaigns in advance, and track performance with built-in analytics.

Cart Crown works seamlessly with all Shopify plans including Basic, Shopify, Advanced, and Plus plans.

Yes, we take security very seriously. All data is encrypted in transit and at rest, and we comply with GDPR, CCPA, PCI DSS, and other data protection regulations.

Cart Crown supports both percentage-based discounts (e.g., "20% off") and fixed-amount discounts (e.g., "$10 off"). You can apply discounts to specific products, collections, or entire carts. All plans include all discount types.

Yes, you can schedule your campaign to start and end at specific dates and times, or run discount campaigns indefinitely.

Cart Crown makes targeting easy. Simply select which products or collections your discount applies to using our intuitive editor. You can also create cart-wide discounts with minimum purchase requirements. Smart targeting is included in all plans.

Yes! All plans include storefront widgets that display active offers to customers, helping increase conversion rates and customer awareness of your promotions.

We offer three plans: Free Trial ($50/60 days with all features), Basic ($4.95/month for established stores), and Plus ($12.99/month for high-performing stores). All plans can be purchased through the Shopify App Store.

No setup fees! Cart Crown offers straightforward pricing - you only pay the plan cost with no hidden charges.

No hidden charges at all. Our pricing is completely transparent. All features included in your plan are clearly listed, and you only pay what you see.

New customers receive $50 in free credits for 60 days, giving you full access to all Cart Crown features. No credit card required to start. After 60 days, you can choose to upgrade to Basic or Plus.

Yes! You can change plans anytime through your Shopify app dashboard. Changes take effect immediately, and your billing will be adjusted accordingly.

All plans include performance analytics such as campaign metrics, conversion rate tracking, order volume, revenue generated, and ROI insights. Get instant visibility into what's working.

Yes! Our analytics dashboard shows you detailed performance metrics for each campaign, helping you understand what works and optimize your discount strategy across all plans.

Analytics data is updated in real-time as campaigns run, giving you instant insights into performance and customer behavior.

All plans include 24/7 chat support. Basic plan includes standard support, and Plus plan includes priority merchant support with faster response times.

Cart Crown is designed to be user-friendly. Most merchants can create their first campaign in less than 5 minutes using our intuitive interface. Simply install from the Shopify App Store and start building campaigns.

Absolutely! You can upgrade to Plus at any time or downgrade to Basic. Changes happen immediately and your billing adjusts accordingly. No penalties or long-term commitments required.

We stand behind our product. Contact our support team at support@cart-crown.com if you have any issues, and we'll work to make sure you're happy with Cart Crown.